AIRVOD has established strategic partnerships in various regions to run and assist
with the ongoing field operations and ground support.

There are three main areas of field operations:

Battery Charging
  • Battery chargers stored in strategically placed hubs on the ground.
  • Spare batteries are charged on the ground.
  • Aircraft touches down, and the batteries are swapped out (players never leave the aircraft).
  • Used batteries are brought back to the hub for charging.
  • 2-4 hours to charge time (depending on level of usage).
  • Battery chargers have LED indicators to show the status of the battery.

 

Content Upload
  • AIRVOD prepares, integrates and tests the content at our facility.
  • Content Loading Stations are stored in strategically placed hubs on the ground.
  • AIRVOD ship the content, on a removable hard disk, to the Content Loading Hubs.
  • Hard disk image is loaded onto the servers.
  • Players remain in their trolleys and are connected to the server via Power Over Ethernet (POE) cables.
  • Upload is initialized and commences (12GB per hour transfer rate).
  • Simultaneously, DIS usage statistics are retrieved from each player and downloaded to the server.
  • “Power On” LED will flash green to indicate a successful upload.
  • Upload complete, players go back into service.

 

 

Repair and Maintenance
  • A percentage of spare players stored on the ground.
  • Crew identify unserviceable (US) player onboard.
  • Player returns to service provider for analysis.
  • Replacement player taken from spares pool and returned to aircraft.
  • Minor faults are repaired by service provider on the ground.
  • For other faults, players are sent to AIRVOD’s locally based repair center.
  • Player is repaired and sent back into service.
  • Detailed log of the repair work carried out is stored and sent to customer upon request.